One of the phone meetings of the Philadelphia Computer Users’ Group for the Blind and Visually Impaired discussed various resources available to obtain free technical help. I compiled a list of the resources which I use and ones which were mentioned by other callers. I am placing it on this Web site for anyone who might find it of some value.
Microsoft Disability Help DeskMicrosoft Disability Help Desk
800 936-5900
Apple Accessibility Help
877 204-3930
email: mailto:accessibility@apple.com
Chicago Lighthouse Helpdesk
screen readers including NVDA, Daisy book players, notetakers
888 825-0080
Freedom Scientific (JAWS, MAGic, OpenBook, Focus, Pac Mate, various magnifiers and Plextalk Pocket)
(727) 803-8600
AI Squared
Zoomtext and Window-Eyes
(802) 362-3612
Window-Eyes Online Support (including knowledge base and mailing lists)
English users’ mailing List
To join the users’ list, send a blank email to:
mailto:nvda-request@freelists.org
with the word
“subscribe”
in the subject line.
Humanware
800 722-3393
Help for consumers with disabilities
(888) 262- 1999,
866-241-6568
American Printing House for the Blind (Bookport Plus)
800 223-1839
Freelists (various discussion groups or mailing lists)
For help with Windows, Office and other Microsoft products
Applevis (for all things Apple)
Android Access (online community)
JAWS Headquarters
Access Technology Institute (to purchase training textbooks and online training classes)
Comcast
email accessibility@comcast.com
phone 855-270-0379
All Hotkeys Keyboard Shortcuts
keyboard shortcut lists
hotkey lists
voice Chat with others online
Another voice-chat site, may be a good resource for online help
Offers various conferences online, including Tek Talk where products are demonstrated
Thoughts from David Goldfield 